All sales are final, no refunds, only exchanges of damaged or defective merchandise. Items may be returned ONLY if they have been damaged during shipment or there is a quality control issue. If the shipment was damaged, notify Scottcrew Enterprises LLC immediately to arrange for carrier inspection and pick up of damaged merchandise.
To return an item, please contact Bonnie Scott by email: returns@scottcrew.com or by phone: 1.815.547.7072 for an Return Authorization # (RMA#). No returns will be accepted without a RMA#. Purchaser must return the item within 5 days of obtaining an RMA#.
Failure to follow our return policy may result in Restocking charges of 20%, in addition to additional charges related to return shipping costs.

Disclaimer:
All of our products are offered in good faith, but without guarantee. Due to the variety of industries served, products are sold without warranty, expressed or implied, of any kind. Purchasers will, by their own tests and evaluations, determine suitability of such products for their specific use. We assume no liability for damage and/or injury resulting from the use of products supplied by this company. In no event will we be liable for direct, indirect or consequential damages resulting from loss of use or profits arising out of, or in connection with, the use/suitability of products.